Effective Date: September 18, 2025

WacoTown Washers (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

WacoTown Washers (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

Information We Collect

Contact Information: When you request a quote, book a service, or contact us, we collect your name, phone number, email, and property address.

Payment Information: If you pay online, we may collect billing details (processed securely by third-party providers).

Website Data: We may collect technical information (such as IP address, browser type, and cookies) to improve site performance and run ads.

How We Use Information

To provide and schedule our cleaning services.

To respond to your inquiries and send quotes.

To send service-related SMS notifications, reminders, and updates.

To send promotional offers only if you have opted in.

To measure website performance and advertising results.

SMS Communications

By providing your phone number, you agree to receive SMS messages from WacoTown Washers related to your inquiries, appointments, and services. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

Sharing of Information

We do not sell your personal information.

We may share limited data with service providers (e.g., payment processors, advertising platforms) to run our business.

We may disclose information if required by law.

Cookies & Tracking

We use cookies and similar tools to:

Remember your preferences.

Measure traffic and ad performance.

Deliver relevant ads on platforms like Facebook and Instagram.

You can disable cookies in your browser settings, but some site features may not work properly.

Data Retention & Security

We retain your information only as long as needed to provide services and comply with legal obligations. We use reasonable safeguards to protect your information from unauthorized access.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You can request to access, update, or delete your personal information by contacting us.

You can opt out of promotional emails at any time by clicking “unsubscribe.”

You can opt out of SMS at any time by replying STOP.

Contact Us

If you have questions about this Privacy Policy, contact us:

WacoTown Washers
Email: wacotownwashers [at] gmail.com